Within Facility Management, soft services are usually defined as services that are non-technical. Three primary soft services are cleaning, pest control and security and this is what we focus on for the purpose of this insight.

Outsourcing is not a new phenomenon. Companies have often relied on external staff to fulfil contracts or even entire functions. However, in the last few years, there has been a significant increase in Dubai hospitality companies, particularly hotels and resorts, outsourcing large portions of their housekeeping departments to specialist providers such as...

Asma Almulla

Associate Director of Procurement at Imdaad

“The human mind is like a parachute. It functions only when it’s open”Following a decade of experience in the oil and gas industry, Asma was looking for something more challenging in her career and that’s how she found her way into Imdaad to work as the Associate Director of Procurement. Asma is...