Insights

Isnaad uses environmentally responsible cleaning products wherever possible, with more than 90 percent bearing an Ecolabel. It’s part of a commitment to sustainability across both Isnaad and its parent group Imdaad. Using such products has some challenges but has proven a worthwhile effort.

Staff training should not be a one-and-done induction activity. Imdaad’s cleaning subsidiary Isnaad practices continuous training to help staff thrive and excel in their working lives. This commitment is one of the key reasons Isnaad recently won a major industry award. 

Within Facility Management, soft services are usually defined as services that are non-technical. Three primary soft services are cleaning, pest control and security and this is what we focus on for the purpose of this insight.