Imdaad wins major three-year service contract with Dubai Municipality

Mar 7, 2022 3:45:00 AM


Company will provide waste management, recycling, and infrastructure cleaning services across four Dubai districts


Dubai, UAE – 7 March 2022: Imdaad, a Dubai-based group of companies that provides integrated, sustainable Facilities Management (FM) services that enhance operational efficiencies of physical assets, has signed a new contract with Dubai Municipality, one of the largest governmental institutions in the UAE. This also marks Imdaad’s third agreement with the entity, effectively expanding the provider’s reach across the emirate and furthering its standing as one of the UAE’s leading names in FM services.

Under the terms of the three-year contract, which comes into effect on March 1, 2022, Imdaad will deploy a 99-strong workforce to provide a comprehensive list of waste management, recycling, and infrastructure cleaning services to Dubai’s Al Mizhar 1, Al Mizhar 2, Muhaisnah 1, and Nad Al Hamar districts. This will entail the deployment of 11,712 bins of various capacities.

Commenting on the agreement, Mr. Jamal Lootah, Group CEO of Imdaad, said: “The new major contract award cements Imdaad’s standing as an FM partner of choice for government organizations and businesses in the UAE. Our stellar track record in providing excellent services that fulfill our customers’ needs to their fullest satisfaction has always enabled us to win their trust and confidence in our capabilities. Further strengthening our long-standing relationship with Dubai Municipality, our trained and committed professionals will deliver market-leading FM services in Dubai’s four districts, thereby contributing to the city’s efforts to enhance the urban experiences of its residents and visitors.”

Imdaad’s first major Dubai Municipality agreement, as part of the My City My Environment Phase – 1 project, which saw it provide integrated waste management services to over 10,000 people along with recycling services that involved the collections of 150 metric cubes of recyclables per month, ran from 2012 to 2017. The company’s second contract with Dubai Municipality, for cleaning services rendered across 14 of Dubai’s largest industrial areas, is still ongoing.

Dubai Municipality is one of Dubai’s leading growth and development institutions in terms of its smart projects and services. Over the years, it has helped make Dubai one of the most advanced and sustainable global cities. Since its establishment in 1954, Dubai Municipality has grown to encompass 34 departments, 126 sections, and 4 centers within an organizational structure that includes support and development offices and the efforts of over 11,000 employees and workers.




About Imdaad

Imdaad is a Dubai-based group of companies that provides integrated, sustainable facilities management services that enhance operational efficiencies of physical assets. Established in 2007, the company is headquartered in Dubai with site offices and branches across the UAE, including Abu Dhabi. Imdaad's suite of complete turnkey solutions includes Integrated FM, Hard FM, and Home-Pro, as well as Environmental Services such as solid waste and wastewater management and power rentals. In addition, Imdaad’s intelligent platform for facilities management, Imtedaad, provides real-time insights on the performance and trends of interconnected assets and ecosystems to offer recommendations for predictive maintenance and corrective actions. Owing to its personalized business model that is based on providing cost-effective and sustainable services, Imdaad has grown to become the partner of choice for customers within the UAE and across the GCC. The company's multi-cultural workforce comprises more than 7,000 skilled employees, representing over 45 nationalities. For more information, please visit